Dear Mr White,

Hello Joe,

I hope you are well.

Thank you for your email dated 29th April 2009.

Further to your previous email,

Re your last email,

Thanks for your email.

Thank you for your help.

Thank you for your invitation.

I am writing in connection with our recent order.

I am writing with regard to your request for information.

I am writing to inform you that your order has been dispatched.

I am interested in finding out some information about your printing service.

I am writing to arrange a time for our meeting.

I'd like to confirm our meeting at 8.30 on Monday morning in your office.

I would like to invite you to join us in celebrating our 10th anniversary.

We are an English correction and proofreading company, and we are interested in building a new office.

I understand you are looking for a new office to be built. I am confident we can provide a good solution to meet your needs.

We are writing concerning a payment of GBP 100 for invoice number JW1234 which is now overdue.

On 20th July I wrote to you regarding an unpaid account with us amounting to GBP 100. This amount remains unpaid, and we are concerned that this amount has not yet received your attention.

Following my emails of 20th July and 20th August, I must inform you that we still haven't received payment for the outstanding balance of GBP100. The payment is now 8 weeks overdue and we are very concerned that it has still not received your attention.

I am writing to complain about the delay in receiving our order JW123.

I was very concerned to learn about the delay in delivering your order.

We are able to confirm that your order has been dispatched.

I am delighted to inform you that your application has been successful.

We regret to inform you that your application has been declined.

Please find the requested information attached.

I have attached a pdf with details of our current prices.

You will see that our prices are very competitive.

We would be prepared to give a larger discount if you increased the size of your order.

A copy of the invoice is attached.

According to our records, GBP 100 is outstanding on your account.

There seems to be an error in the invoice.

I have looked into the matter, and .....

I have spoken with the person responsible for deliveries, and ....

We will send you a replacement immediately.

We will refund you in full immediately.

To compensate for the inconvenience, we would like to give you a discount of 10% on your next order.

Could you give me some information about your new products.

I would like to know a bit more about your new range.

I am interested in finding out some information about your printing service.

I would be grateful if you could send me a copy of your most recent price list.

I wonder if you could give me some advice on this matter.

How do you think we should deal with the staff shortage.

What do you think would be the best way to proceed with the new project.

Sorry, I think you forgot to attach the file. Please could you send it again.

I'm not sure what you mean by insolvency. Could you clarify?

It would be helpful if you could bring this month's figures.

Before the meeting it would be useful if you could prepare a short presentation on your progress.

In particular, we would like to know about your company's quality standards.

Please send details about your shipping and payment terms.

There are a couple of things we would like you to clarify before proceeding.

Can you give us a discount on this order?

Would it be possible for us to have this order on credit?

Would you be able to deliver the goods by Thursday 21st June?

Please send us a signed purchase order, and we will arrange everything as discussed.

Please replace the goods as soon as possible.

We must insist on a full refund.

Please find the requested information attached.

I have attached a pdf with details of our current prices.

I will look into the matter for you and contact you again shortly.

If you wish, I will be happy to give you a quote.

We would be prepared to reduce the price if you could agree to pay us in advance.

I'll be in touch again soon with more details.

I will check and get back to you shortly.

The correct information is given below/attached, please update your records.

I hope this clarifies the issue.

You will see that our prices are very competitive.

May I suggest that I call you at a convenient time to discuss this matter further.

In relation to the discount, we would be happy to let you have 10% off your first order.

Can you leave the matter with me? I will look into it and get back to you shortly.

I have looked into the matter, and .....

I am writing to arrange a time for our meeting.

When would be convenient for you?

Is 29th April 2009 convenient for you?

Could we meet on the 29th April, at 9.00am in the morning?

I can join your meeting on Wednesday.

I'm afraid I will be out of the office until 3pm tomorrow.

Any time after 11am would be good for me.

I'm sorry, I can't make Friday afternoon.

I'd like to confirm our meeting at 8.30 on Monday morning in your office.

I will call you tomorrow to confirm the details.

Would it be possible to move our meeting to Friday morning?

I apologise for any inconvenience caused.

Let me know if you need to change the arrangements.

We would be very pleased if you could could to our grand opening.

It would be helpful if you could bring this month's figures.

Before the meeting it would be useful if you could prepare a short presentation on your progress.

Thank you for your invitation.

I would be happy to attend the opening.

Please accept my apologies. I have already made a prior appointment which I am unable to cancel.

I hope there will be another opportunity to meet soon.

We are writing concerning a payment of GBP 100 for invoice number JW1234 which is now overdue.

A copy of the invoice is attached.

According to our records, GBP 100 is outstanding on your account.

Please send us payment for the outstanding amount or an explanation of why the amount is still outstanding.

Your prompt attention in resolving this matter would be greatly appreciated.

On 20th July I wrote to you regarding an unpaid account with us amounting to GBP 100. This amount remains unpaid, and we are concerned that this amount has not yet received your attention.

We require an immediate and full payment without delay to rectify this situation.

Following my emails of 20th July and 20th August, I must inform you that we still haven't received payment for the outstanding balance of GBP100. The payment is now 8 weeks overdue and we are very concerned that it has still not received your attention.

Unless we receive payment within the next 7 days, we will be forced to take legal action to recover the balance.

I am writing to complain about the delay in receiving our order JW123.

Our order clearly stated that we wanted red t-shirts however you have sent us blue socks.

Many of the items were damaged upon receipt.

There seems to be an error in the invoice.

Despite your assurance of a prompt delivery, I still haven't received the goods.

The service I received was well below the standard I expected.

Please replace the goods as soon as possible.

We must insist on a full refund.

Unless we receive the goods in the next seven days, we will be forced to cancel the order.

Please deal with this matter promptly as it is causing me considerable inconvenience.

Thank you for your email dated 29th April 2009.

I was very concerned to learn about the delay in delivering your order.

Please accept my most sincere apologies.

We appreciate the inconvenience you have suffered, but we cannot accept responsibility for this matter as delivery is handled by a contractor.

Can you leave the matter with me? I will look into it and get back to you shortly.

I have looked into the matter, and .....

I have spoken with the person responsible for deliveries, and ....

We will send you a replacement immediately.

We will refund you in full immediately.

To compensate for the inconvenience, we would like to give you a discount of 10% on your next order.

Thank you for bringing this matter to my attention. I can assure you it won't happen again.

Once again, I hope you accept my apologies for the inconvenience caused.

I very much hope you will continue to use our services in the future.

The main thing for me is reliable customer service.

My main concern at this stage is the quality control procedure.

We would be prepared to reduce the price if you could agree to pay us in advance.

I am willing to increase the budget if you increase the efficiency.

OK, I am happy with that.

That's fine.

I'll be in touch again soon with more details.

Let's meet next week to discuss the arrangements.

I look forward to a long and successful business relationship.

I am sorry we could not work together this time, but I hope there will be another opportunity in the future.

You will see that our prices are very competitive.

There are a couple of things we would like you to clarify before proceeding.

Can you give us a discount on this order?

Would it be possible for us to have this order on credit?

Would you be able to deliver the goods by Thursday 21st June?

If we can reach an agreement, I feel sure we can have a long and successful partnership.

In relation to the discount, we would be happy to let you have 10% off your first order.

Unfortunately, we are not able to give you a 20% discount on an order of this size. However, I'm sure we can reach an acceptable compromise.

We would be prepared to give a larger discount if you increased the size of your order.

Please send us a signed purchase order, and we will arrange everything as discussed.

We trust the quotation meets your approval and look forward to proceeding further on this.

Why don't we try increasing the overtime this month.

What about if we delay the launch by 3 days.

I can understand your point, but I think cutting the budget is a better idea.

Let's meet next week to discuss the arrangements.

It would be helpful if you could bring this month's figures.

Before the meeting it would be useful if you could prepare a short presentation on your progress.

May I suggest that I call you at a convenient time to discuss this matter further.

Thank you in advance for your assistance.

Thank you for your help.

Please do not hesitate to contact me if you require any further information.

If you would like me to give you some more information, please let me know.

Please feel free to contact me if you have any questions.

I am looking forward to hearing from you soon.

Once again, I hope you accept my apologies for the inconvenience caused.

Kind Regards,

Best Wishes,